Troubleshooting and Knowledge Sharing
AI Engine

For Machines, Equipments and Devices

Empowering Industrial Teams with AI

Smarter Troubleshooting. Faster Resolutions. Zero Downtime

ZippiAi is an intelligent assistant that accelerates troubleshooting, streamlines maintenance, and minimizes equipment downtime.

With guided diagnostics, step-by-step repair support, and seamless system integration, it empowers teams to resolve issues faster and operate smarter.

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A Broken Link Between Machines and Knowledge

Modern machines are smarter than ever but the systems that troubleshoot and support them are getting more and more complex. Across industries, both internal teams and machine users struggle to access the right information at the right time. The result?

Increased downtime, inconsistent service, missed opportunities and production losses.

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📂 Fragmented Knowledge

Crucial technical information is trapped in manuals, siloed systems, or aging repositories.

🧑‍🔧 Tribal Dependency

Service teams rely on informal, experience-based knowledge that’s hard to scale.

🌍 Language Barriers

Multilingual workforces and diverse customers struggle with static, one size fits all instructions.

🧑‍💻 Disconnected End Users

Engineers and equipment users face friction and frustration when troubleshooting on their own.

📉 Lost Insights

Troubleshooting and service interactions go untracked, leaving behind valuable data for improvement and upselling.

🕒 Slow Resolutions

Without real time guidance, MTTR increases, downtime extends, and first time fix rates suffer, slowing resolution and driving up costs.

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The Smartest Way to Fix Equipment - Fast

ZippiAI is an AI powered knowledge engine built for frontline technicians, service engineers and industrial teams. It centralizes expert knowledge, SOPs, and real time diagnostic data to provide accurate troubleshooting guidance. It offers voice enabled, image guided solutions so that your team can diagnose and resolve equipment issues in seconds, not hours.

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ZippiAI is engineered for technicians and engineers on the ground not just decision makers in the boardroom. Whether it’s resolving breakdowns, accessing manuals, or capturing fault reports, the interface is fast, intuitive, and friction free, even with gloves on.

🧠 Zero Learning Curve Interface
Navigate with ease no training manuals required

🔊 Voice & Visual Search
Find what you need by speaking or snapping a photo.

📱 Optimized for the Field
Works smoothly on tablets and rugged devices.

🌐 Multilingual Support
Speak the language your team understands best

Our Solutions

ZippiAi equips enterprises with troubleshooting and knowledge sharing AI Engine that empowers engineers and equipment users in their day to day troubleshooting and problem solving. By streamlining diagnostics and capturing expertise, ZippiAi drives measurable impact across the entire equipment lifecycle.

EngineX2

Your AI Knowledge Engine for Machine Uptime

ZippiAi Engine X2 equips OEM service teams, technicians, and frontline engineers with real time, AI powered support intelligence. From machine diagnostics to guided resolution workflows, it streamlines complex troubleshooting, reduces downtime, and boosts operational efficiency, right where it matters most.

Aura

The Digital Product Passport for End Users

Aura empowers OEMs to deliver intelligent, scalable support experiences across their equipment portfolio. By enabling real time troubleshooting, smart guidance, and multilingual interaction, Aura helps reduce service load, enhance product usability, and strengthen customer trust, right at the point of need.

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Built for the Ones Who Keep the Machines Running

Diagnose equipment faults instantly with AI-powered contextual search. Engine X2 maps historical issues, SOPs, and sensor data to guide technicians through accurate fault resolution in seconds.
No matter your tech stack, SAP, ERP, Maximo, Excel, or hand-written logs ZippiAI adapts. Engine X2 integrates seamlessly across systems, platforms, softwares and document formats.
Built for diverse workforces, ZippiAI understands and responds in multiple languages. Whether it's French, German, or Chinese, your team gets guidance in their native language.
Search using images, part numbers, or even voice commands. Technicians and machine operators can skip typing and get the solution by showing or saying the problem.
Preserve tribal knowledge from your most experienced workers. Engine X2 captures fault history, resolutions, and tacit know-how, building a digital expert system over time.
Troubleshoot any machine, equipment, or device, anytime, anywhere, from industrial chillers to everyday shopfloor systems.

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Meet Aura

Your Troubleshooting AI assistant for any machines, equipment, and devices.

Aura by ZippiAI is a smart, always evolving AI assistant seamlessly embedded into your products, Aura empowers end users with step by step, natural language guidance for setup, troubleshooting, and usage eliminating the need for manuals or support calls.

Behind the scenes, it delivers real time insights into product performance, recurring issues, and service opportunities, helping brands reduce support load, boost loyalty, and elevate the post-sale experience.

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Based on industry benchmarks and early pilot data, ZippiAI has shown the potential to

55%

Downtime Reduction

25%

Maintenance Cost Saved

85%

Increased Knowledge Availability

45%

Skill Gap Reduction

ZippiAI Empowers Manufacturing Principles with AI

ZippiAI digitizes diagnostics and workflows to reduce errors, speed up troubleshooting, and maintain consistent productivity.

Operational Excellence & Efficiency

With insights from Six Sigma and TQM, ZippiAI identifies recurring issues and supports teams in reducing defects through data-driven decisions.

Quality & Continuous Improvement

ZippiAI helps manufacturers quickly adapt to demand shifts or equipment changes through intelligent, real-time learning.

Agile & Resilient Manufacturing

It bridges machine data with ERP/MRP systems to improve visibility, reduce delays, and support proactive production planning.

Supply Chain & Production Intelligence

ZippiAI preserves expert knowledge, making it accessible for all levels of the workforce, especially useful as experienced workers retire.

Workforce Enablement & Knowledge Retention

It promotes safer operations and sustainability through guided support, compliance tracking, and Aura’s Digital Product Passport.

Safety, Compliance & ESG Integration

Seamless Integration with Your Existing Ecosystem

ZippiAi connects effortlessly with your current ERP, CRM, PLM, service portals, and IoT systems enhancing them with AI-powered intelligence. No rip and replace required, just smarter workflows from day one.

Manufacturing

OEMs