The Story Behind ZippiAi
ZippiAi was born out of a simple yet urgent question "Why is critical shopfloor knowledge so hard to access when it's needed most?" Founded by a team of engineers and operations thinkers, ZippiAi set out to solve a challenge faced by countless industrial teams: the gap between the knowledge that exists and the ability to use it, especially during faults, breakdowns, and urgent repairs.
What started as a small idea to digitize standard operating procedures has evolved into a powerful AI-enabled knowledge engine designed specifically for the shopfloor. From pilot projects in manufacturing plants to scale deployments across equipment-heavy industries, ZippiAi has grown into a trusted partner for maintenance, production, and operations teams.
Along the way, we worked hand in hand with technicians, engineers, and plant heads to deeply understand the workflows, the frustrations, and the opportunities. This ground level insight shaped ZippiAi into what it is today: a platform that not only preserves tribal knowledge but also empowers every technician to make faster, smarter, and more confident decisions whether they’re on day one or year twenty.
Today, ZippiAi stands at the intersection of industrial expertise and cutting edge Ai, helping companies reduce downtime, streamline training, and build future-ready workforces. And we’re just getting started.
Meet the ZippiAI Team
Our diverse team of experts is dedicated to driving innovation and excellence in maintenance intelligence.
Parminder Singh
Co-Founder
Upinder Singh
Co-Founder
Shiva Goel
Founding Engineer
Our Vision for ZippiAi
To create a world where every machine no matter how complex becomes intuitively understandable, accessible, and intelligent through AI.
We envision ZippiAi as the bridge between human understanding and machine complexity, transforming product support into seamless conversations, not frustrations. By embedding intelligence directly into the products we use every day from appliances to industrial machines we aim to eliminate friction, reduce downtime, and redefine how people connect with technology.
Our ultimate goal is simple:
Make machine knowledge universal, intelligent, and always within reach.
Our Core Values
Evolution
Our systems, like our people, are always learning. We embrace feedback, data, and innovation to grow better with every interaction.
Clarity
We simplify the technical. Our solutions turn dense machine knowledge into clear, actionable guidance making expertise accessible to all.
Collaboration
We succeed by working closely with our clients, teams, and partners. Our solutions are shaped by industry insight and human connection.
Trust
We build reliable, explainable AI systems that foster trust, not fear. Transparency and ethics are at the heart of everything we create.
User First
We design AI that listens, understands, and adapts, always prioritizing the needs of the user, whether it's a manufacturer, technician, or end consumer.
Knowledge
We believe knowledge is power and our mission is to deliver it in real time, in the right language, in the most helpful way possible.
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