Aura
Build Intelligent Product Companions and
Deliver Next-Gen User Experiences.
Delivering Next-Gen Product Support, 24/7
Your Product, Now Interactive
Customers simply talk to your product's companion to understand features, usage, troubleshooting, and maintenance.
It feels Natural
Like talking to a friend, not a robot. Fluid, responsive, and human-like interactions.
It feels Personal
Remembers context, preferences, and history for a truly tailored experience.
It feels Guided
No more searching through documentation. The product proactively helps users achieve their goals.
Amazing experience for every user
AURA provides a 24x7 AI product expert, delivering instant assistance, guidance, and support anytime without increasing operational costs.
Interactive onboarding
Guided onboarding helps users quickly understand your product, reduce confusion, boost confidence, and accelerate adoption from the very first interaction.
Never reach into the machine while active. Power off first, then wait 30 seconds for parts to stop moving.
Safety & Maintenance
Proactive safety & maintenance tips, reminders, and best practices help users extend product lifespan, improve performance, and prevent avoidable issues.
Filter blockage detected. Clearing the filter should resolve the noise.
AI troubleshooting
AI-powered troubleshooting resolves product issues instantly, reducing support calls, minimising downtime, and improving customer satisfaction at scale.
Reduces power consumption by 40% by optimizing heating cycles. Ideal for overnight use or standby periods.
Clear feature Explanation
Instantly explain product features in simple language, helping customers discover capabilities, maximize value, and use products without manuals.
Better Support.
Happier Customers.
Aura reduces support burden by deflecting repetitive queries, accelerating onboarding, and resolving issues across every language — so your team can focus on what matters.
Reduce Tickets
Deflect up to 60% of queries
Multilingual
Support in any language
fewer support queries
post purchase onboarding
engagement & adoption
issues in any language
Transforming Product Interaction,
One Insight at a Time
Aura delivers measurable outcomes across user satisfaction, operational efficiency, and product optimization, empowering enterprises to redefine how they support their customers.
Average Handling Time
Faster resolutions with AI powered troubleshooting.
First Time Fix Rate
Solve issues instantly without escalation.
Product Insights
Unlock actionable data for product improvement.
User Satisfaction
Deliver seamless, 24/7 multilingual troubleshooting support.
Why Aura?
See what makes Aura the unfair advantage for your product companion
Extends Revenue Beyond the Sale.
Increase lifetime value by extending revenue beyond the sale. Aura enables contextual upselling of spare parts, services, upgrades, and accessories through real-time product interactions
Guide your product users
Unboxing. Setup. Everyday use. Aura stays with users at every step. Real-time guidance, spoken naturally. No instructions to decode. Just help that feels human.
Welcome! Let's get your device set up. Start by pressing the power button on the back.
Talk to your Product. Get it fixed
Blinking lights. Strange sounds. Random errors. Aura understands what you’re saying and tells you exactly what to do—live. No manuals to decode. No support calls. Just straight answers, like a human would.
Intelligent Product Companion
Aura enables your end users to troubleshoot, maintain, and understand their devices through natural, AI-driven conversations replacing clunky manuals with instant, personalized guidance. It evolves with every interaction, continuously improving with real-time knowledge updates and analytics
Backed by & featured in
