Guided onboarding helps users quickly understand your product, reduce confusion, boost confidence, and accelerate adoption from the very first interaction.

How do I clear the jam while it's running?

Stop — Injury Risk

Never reach into the machine while active. Power off first, then wait 30 seconds for parts to stop moving.

Safe steps ready. Tap to follow along.

Safety & Maintenance

Proactive safety & maintenance tips, reminders, and best practices help users extend product lifespan, improve performance, and prevent avoidable issues.

The motor is making a grinding noise.

Running diagnostics on your unit...

Issue Found

Filter blockage detected. Clearing the filter should resolve the noise.

View step-by-step fix

AI troubleshooting

AI-powered troubleshooting resolves product issues instantly, reducing support calls, minimising downtime, and improving customer satisfaction at scale.

What does the Eco mode do?

Eco ModeEnergy Saver

Reduces power consumption by 40% by optimizing heating cycles. Ideal for overnight use or standby periods.

40% saved

How to activate?

Compare modes

Clear feature Explanation

Instantly explain product features in simple language, helping customers discover capabilities, maximize value, and use products without manuals.

AI-Powered Support

Better Support.
Happier Customers.

Aura reduces support burden by deflecting repetitive queries, accelerating onboarding, and resolving issues across every language — so your team can focus on what matters.

Reduce Tickets

Deflect up to 60% of queries

Multilingual

Support in any language

fewer support queries

Faster

post purchase onboarding

Higher

engagement & adoption

Resolves

issues in any language

Transforming Product Interaction,
One Insight at a Time

Aura delivers measurable outcomes across user satisfaction, operational efficiency, and product optimization, empowering enterprises to redefine how they support their customers.

50%↓

Average Handling Time

Faster resolutions with AI powered troubleshooting.

40%↑

First Time Fix Rate

Solve issues instantly without escalation.

10x↑

Product Insights

Unlock actionable data for product improvement.

90%↑

User Satisfaction

Deliver seamless, 24/7 multilingual troubleshooting support.

Aura Analytics

Live

Resolution Success Rate

Mon

Tue

Wed

Thu

Fri

Sat

Sun

2.3sAvg Response Time

5% faster

24.5KQueries Handled

32% increase

98%Resource Access

+2% this week

142Active Languages

8 new added

Issue Detection +28%

Deep Insights

Real-time Analysis

Why Aura?

See what makes Aura the unfair advantage for your product companion

Extends Revenue Beyond the Sale.

Increase lifetime value by extending revenue beyond the sale. Aura enables contextual upselling of spare parts, services, upgrades, and accessories through real-time product interactions

Smart Thermostat

Original purchase

$199

Aura suggests

Filter Replacement Pack

$29

Extended Service Plan

$49/yr

Pro Controller Upgrade

$79

+157% Lifetime Value

Guide your product users

Unboxing. Setup. Everyday use. Aura stays with users at every step. Real-time guidance, spoken naturally. No instructions to decode. Just help that feels human.

Aura is guiding you

Welcome! Let's get your device set up. Start by pressing the power button on the back.

Unbox & power on

Connect to Wi-Fi

You're all set!

Talk to your Product. Get it fixed

Blinking lights. Strange sounds. Random errors. Aura understands what you’re saying and tells you exactly what to do—live. No manuals to decode. No support calls. Just straight answers, like a human would.

Aura DiagnosticsReady

Network Module

Thermal Sensor

Main Controller

Intelligent Product Companion

Aura enables your end users to troubleshoot, maintain, and understand their devices through natural, AI-driven conversations replacing clunky manuals with instant, personalized guidance. It evolves with every interaction, continuously improving with real-time knowledge updates and analytics

24/7Available

100+Languages

InstantAnswers

Backed by & featured in

Make your first product companion with AURA

Experience how Aura transforms everyday product support into intelligent companion, intuitive self-service.